Luisa at the Berwick clinic is always enthusiastic and thorough with every step she takes when I see her for my laser hair removal appointments. She always makes sure I am happy and comfortable with each step she takes in the process. I also like that I keep the same therapist each appointment so they really get to know you and how you like things done etc.
I had facials and spot treatments done by Sam and I absolutely love the results! Sam is such an amazing technician, she takes the time to make sure that every treatment is perfect and she’s genuinely so lovely and knowledgeable I always look forward to our next session. The clinic is gorgeous and the service is impeccable.
Luisa has been working with me to get the best results possible with my laser hair removal journey. She has such a bubbly, happy personality and is very competent in what she does. I would highly recommend Luisa if you have thought about having laser hair removal done.
Bad customer service. Two ladies I dealt with in particular one lady had terrible customer service, receptionist was nice and helpful. The rude lady who did my treatment was texting during it for a long period of time after being cranky with me, was like she was writing a novel about me, I found it so unprofessional, would have been better if she left the room. Ladies at Melbourne and laser aesthetic clinic were absolutely lovely to deal with so will be continuing my treatment there.