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Luisa at the Berwick clinic is always enthusiastic and thorough with every step she takes when I see her for my laser hair removal appointments. She always makes sure I am happy and comfortable with each step she takes in the process. I also like that I keep the same therapist each appointment so they really get to know you and how you like things done etc.

Gabby VL

04:39 13 Feb 20

I had facials and spot treatments done by Sam and I absolutely love the results! Sam is such an amazing technician, she takes the time to make sure that every treatment is perfect and she’s genuinely so lovely and knowledgeable I always look forward to our next session. The clinic is gorgeous and the service is impeccable.

Leanne Higgins

05:34 20 Feb 20

Luisa has been working with me to get the best results possible with my laser hair removal journey. She has such a bubbly, happy personality and is very competent in what she does. I would highly recommend Luisa if you have thought about having laser hair removal done.

Sarah O'Connell

08:47 16 Jan 20

Tracey is very thorough and great at her job.... extremely helpful.. very knowledgeable and she doesn't push things on you either .. I appreciate her advice and her lovely genuine nature!

Melissa Jackson

01:24 15 Feb 20

I have always had received exceptional care when having procedures with fantastic results. The girls are well trained and very knowledgeable. A credit to the clinic.

Leah Zammit

02:11 16 Feb 20

Bad customer service. Two ladies I dealt with in particular one lady had terrible customer service, receptionist was nice and helpful. The rude lady who did my treatment was texting during it for a long period of time after being cranky with me, was like she was writing a novel about me, I found it so unprofessional, would have been better if she left the room. Ladies at Melbourne and laser aesthetic clinic were absolutely lovely to deal with so will be continuing my treatment there.

Dianne Macdermid

02:49 25 Jun 20

As per usual an unfaultable treatment by Tracey. This girl knows her stuff without a doubt. Always offering amazing advice without pressure.

Savi Shankar

07:42 04 Jul 20

MAGICAL EXPERIENCE AND EXCELLENT CUSTOMER SERVICE

Terri-Ann Driessen

10:02 28 Oct 20

Staff are all very friendly, Lily was so lovely, friendly, personalised and knowledgeable. Very very happy

Eva Di Brino

05:17 31 Oct 20

I have been a existing client, very happy from the moment I walk in the door to the moment I leave I am a happy forever client.The staff are lovely and very helpful and I’ve never in my years of attending Berwick have I been unhappy.Thanks ladies for making me feel welcome 🙏 ❤️

j roussel

01:43 11 Nov 20

I have been to the Victoria Cosmetic Dermal for the last 15 years. All of the therapists are excellent. Highly recommended.

Rasouk Louli

07:40 23 Nov 20

Always welcomed by positive staff. Treatments going well and always feel comfortable visiting the Berwick clinic.

Sarah Johnston

09:28 28 Nov 20

Receptionist was lovely on entry. My consultant was very professional, friendly and knowledgeable. She explained the processes and products very well and made me feel comfortable with my treatment. Excellent service and will be an ongoing customer from now, thankyou x

Grace Munro

07:08 30 Nov 20

So happy to be back! Luisa is such a professional and makes me so comfortable every time I come.Truly so grateful to be surrounded by such wonderful womenHighly recommend.

josephine rooney

10:50 16 Dec 20

Louisa appeared very knowledgeable, and explained all the options to me very clearly. I thoroughly enjoyed my experience in your clinic and I hope to continue to do so.

Tabita Sidea

05:18 05 Jan 21

I have had a great experience again with Luisa. I am very pleased with her service, and never been disappointed. She’s very professional, very knowledgeable in her work and also lovely.

Carly Jane

04:17 19 Jan 21

A beautiful clinic with wonderful staff. I was able to be booked in for a skin analysis and facial the next day, just before my birthday which was super helpful. The woman on the phone was extremely helpful to me. My experience in the clinic was great. A lovely, quiet atmosphere. Everything was explained to me thoroughly. My therapist is wonderful and gentle, she explained everything she was doing to my face, why and what effects it would have. I had such a lovely time and can't wait to go back for my second treatment. I also think the pricing is great here, especially for the level of service. A true gem in Berwick!

Jenn Ruprecht

09:13 11 Jan 21

Everyone at the clinic are so lovely and welcoming. I have been working with Luisa and although it took us a few appointments to find the right attack she was committed to helping me and I couldn’t be happier with the results with her guidance.

Helen King

06:46 07 Jan 21

Friendly, professional girls that made to feel comfortable and looked after and answered any questions I had .

Megan Russell

12:48 06 Feb 21

I highly recommend VC dermal, the laser hair removal treatments I have had have been excellent. All the staff are friendly, welcoming, professional and make you feel so comfortable and at ease. The staff are great at explaining procedures and very patient and take the time to really listen and answer all your questions.

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